All you need to know about roHealth

Frequently Asked Questions (FAQs)

I have a problem with my hospital
 That’s not a problem, switch to any other hospital within your plan
Mon, 22 Mar, 2021 at 1:39 PM
I have moved and I want to change my hospital
You can switch hospitals anytime
Mon, 22 Mar, 2021 at 1:39 PM
I forgot/lost my card, but I need to go to the hospital
We would always provide a digital card, so when your physical is missing, the digital card could as well grant you access.
Mon, 22 Mar, 2021 at 1:40 PM
I would like to register all my staff. How do I do this?
You can send an email to hello@rohealth.ng with your staff list or call. Our customer support team will guide you through all necessary steps.
Mon, 22 Mar, 2021 at 1:40 PM
Do I get discounts as an organization?
Our HMO plans are heavily discounted already, but we may offer great deals depending on the size of your organization.
Mon, 22 Mar, 2021 at 1:40 PM
Can I pay in installments?
Yes, you can. We have monthly, quarterly and yearly payment plans. 
Mon, 22 Mar, 2021 at 1:41 PM
Once payment is made, will I be activated immediately?
No, there is a 30days waiting period after payment is confirmed.
Mon, 22 Mar, 2021 at 1:41 PM