All you need to know about roHealth

Frequently Asked Questions (FAQs)

Q: Do I get covered on the HMO platform when Pregnant?
A: Yes, Provided you are registered under family category or Upgraded from individual to family,upgrades happen at inception or renewal and not within the p...
Tue, 16 Apr, 2019 at 12:05 PM
Q: What happens if I go to the hospital and I am told that the service I require is not covered?
A: Get across to our customer care lines for verification
Mon, 22 Mar, 2021 at 1:30 PM
Q: In a medical emergency, am I allowed to obtain treatment from healthcare providers within the HMO Provider Network that I am not registered with?
A: Yes. Ensure you carry any of our customer care representative along. Or let them know afterwards so that you will be reimbursed or moved to another hospi...
Mon, 22 Mar, 2021 at 1:31 PM
Q: What is your complaints process?
A: Call our roHealth customer care lines, send us us an email or you can chat with a representative on our website.
Mon, 22 Mar, 2021 at 1:33 PM
Is RoHealth the HMO provider?
No, Rohealth is not the HMO provider itself. Rohealth partners with different HMO providers to make health insurance accessible and also affordable. We help...
Mon, 22 Mar, 2021 at 1:32 PM
How long has roHealth been in existence?
RoHealth has been providing exceptional services for 4 years
Mon, 22 Mar, 2021 at 1:32 PM
How many partners does roHealth have?
We have partnered with 10 of the best HMO providers in the country.
Mon, 22 Mar, 2021 at 1:33 PM
Why should I sign up for roHealth and not other HMO providers? Why is roHealth different?
We pride ourselves in the following peculiar values we offer: Increase or decrease your budget based on your staff size No need to do the thinking, we...
Mon, 22 Mar, 2021 at 1:34 PM
How do I know if I am eligible for your HMO plan? Is there an age limit?
Our HMO plans are meant for individuals and organizations. Everyone is eligible for our plans. However, the age limit is 65 years.
Mon, 22 Mar, 2021 at 1:34 PM
What if I already have an HMO, can I still sign up for roHealth?
Yes you can. Our customer support team will help you with transitioning to our platform.
Mon, 22 Mar, 2021 at 1:34 PM